The Attributes Of An Effective Evaluation System Are As Follows :
The leader of an effective evaluation system, such as a program director, should possess several characteristics. First, the leader must be willing to do whatever he or she asks others to do. Research from the quality improvement world supports that “leading by doing” promotes change and gives credibility to the leadership process.,Second, the leader of an evaluation system must be knowledgeable about evaluation and feedback methodologies. Third, the leader needs to interact collaboratively not only with other faculty and residents but also with nurses, administrators, and other staff responsible for comprehensive evaluations of the residents’ competence. Educating all these groups promotes a better assessment environment. Fourth, the leader needs to take negative evaluations seriously. Failure to do so can have substantial untoward consequences for the evaluator who had the courage to submit a negative evaluation and, therefore, may squelch further negative evaluations from the individual and others. Check for Educational Evaluations in US at UT Evaluators
2. Communication of Goals
The rationale and goals of the general competencies should be vetted and discussed with all groups to facilitate acceptance of the tools and methods used in competency-based evaluation. Furthermore, groups who share goals and a common vision are more likely to provide meaningful and specific information on evaluations. Shared goals provide a purpose for evaluation and can enable faculty and others to see the evaluation process as helping the resident attain competence instead of being just another task at the end of a specified rotation.
The evaluation system should be transparent to the residents, faculty, other evaluators, and anyone else involved in the evaluation system. Transparency means that residents should be aware of all the methods being used to evaluate them, who performs the evaluations, how the results will be used, and the consequences of a negative evaluation. Residents should have as much access as feasible to their evaluation file.
4. Continuous Quality Improvement
Evaluation is a process that is never perfect or complete, and any system will need constant refinement. It is important to embed systematic review at regular intervals by all parties involved to ensure the evaluation system is meeting the goal of identifying individual competencies and deficiencies at the appropriate developmental stages of training. Furthermore, an evaluation instrument is only as good as the individual using it. Faculty development will be a crucial component of an evaluation system grounded in quality improvement.
5. Evaluation Committees
No single individual can manage all aspects of a successful evaluation system. Evaluation committees, often referred to as clinical competency committees, can be an effective and efficient mechanism to detect deficiencies early, provide “real time” faculty development responses, and promote positive changes in the evaluation culture. However, members must be committed and not view this activity as simply another onerous task. The committee should not be a “rubber stamp” but collect and review meaningful evaluation information to help all trainees progress and improve. A negative or disinterested climate on these committees and a lack of trainee confidentiality regarding information shared at these meetings can have a harmful effect on the entire evaluation program. Educational Evaluations in US visit here
6. Importance of Accessible Information
An effective evaluation system requires a robust mechanism for the collection, analysis, summation, and archiving of evaluation information. Electronic or web-based products can potentially make the evaluation process more efficient and are particularly effective in allowing the synthesis of multiple formative evaluations into a meaningful summative evaluation. Many web-based programs allow program directors and others to generate reports quickly and easily. However, almost all programs will need to have an assistant or coordinator to manage the data collection process and many programs will continue to depend on some form of paper-based evaluation.
Several factors must be present for information to flow efficiently and effectively through an evaluation system. Evaluators should be clear as to when, to whom, and by what method to communicate information about a resident. Program directors, evaluation committee members, chief residents, and others with special roles in the evaluation process should be prepared to receive the information and act upon it in a timely manner. Honesty and a strong commitment to the evaluation of all involved are crucial to ensuring optimal information flow.